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Product registration is an important source of first party data for businesses, especially those who sell on third-party ecommerce platforms like eBay and Amazo..

Let’s start with an interesting statistic. Over 60% of all sales on Amazon’s website in the US are SMBs. This is often because of the complexity and costs i..

In today's fast-paced and competitive business landscape, warranty management plays a crucial role in ensuring customer satisfaction and building brand loyalty..

It is not uncommon for brands to never hear back from a customer once that first purchase has been made. Often, this is because the brands themselves don’t ca..

Every business has to be customer centric for it to succeed. And for that to happen, having a finger on the pulse of what your customers need is essential.  On..

You know what is one of the best things about satisfied customers? They can’t stop talking about your brand! And this word-of-mouth marketing goes a long, lon..

What do Starbucks, Ikea, Amazon, Under Armour and Disney all have in common? They all have excellent omnichannel experience strategies that have helped them in ..

Here’s a situation all of us can relate to. You go to your favorite restaurant or coffee shop, a place you’ve been visiting for years. Everyone knows who yo..

One of the greatest tricks in a salesman’s book, and one you could use on your ecommerce store as well, is to sell more to a customer than they originally int..

A large part of our lives now revolves around technology, and rightfully so. After all, technology has placed convenience literally at our fingertips. Customers..