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Abhishek Agrawal

Abhishek Agrawal

Abhishek Agrawal is a technology entrepreneur with deep experience in warranty management, product registration, product authentication, post-purchase customer experience, and first-party customer data. As Founder and CEO of Dyrect, he works closely with consumer brands to modernize warranty and after-sales operations.

Why Aftersell on Shopify is the Secret to Higher Retention Rates

Why Aftersell on Shopify is the Secret to Higher Retention Rates

Abhishek Agrawal•2 min read
Why AI Can’t Help if You Don’t Know Who the Customer Is

Why AI Can’t Help if You Don’t Know Who the Customer Is

Abhishek Agrawal•3 min read
The Serial Number Advantage: Turning Product IDs Into Customer Insights

The Serial Number Advantage: Turning Product IDs Into Customer Insights

Abhishek Agrawal•4 min read
The Hidden Value of Expiring Warranties: Time to Upsell

The Hidden Value of Expiring Warranties: Time to Upsell

Abhishek Agrawal•4 min read
The Omnichannel Trap: Why Brands Need a Central Hub for Product Ownership

The Omnichannel Trap: Why Brands Need a Central Hub for Product Ownership

Abhishek Agrawal•5 min read
Product Registration By Dyrect: The Easiest Way to Handle Warranties on Shopify.

Product Registration By Dyrect: The Easiest Way to Handle Warranties on Shopify.

Abhishek Agrawal•2 min read
Guide to CPSC Product Registration for Durable Infant and Toddler Products

Guide to CPSC Product Registration for Durable Infant and Toddler Products

Abhishek Agrawal•4 min read
Top 5 AI Assistants for Warranty Claims and Customer Support on Shopify

Top 5 AI Assistants for Warranty Claims and Customer Support on Shopify

Abhishek Agrawal•5 min read
Counterfeiting and Warranty Fraud: Prevention Through Smart Solutions

Counterfeiting and Warranty Fraud: Prevention Through Smart Solutions

Abhishek Agrawal•4 min read
Transforming Customer Service with AI: Your Guide to Automation

Transforming Customer Service with AI: Your Guide to Automation

Abhishek Agrawal•5 min read
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