After months of building, testing, and talking to real merchants, we're excited to announce the launch of our new Shopify app, a modern solution for managing product registrations, warranties, and post-purchase experiences; all inside your Shopify store.
Whether you're a growing D2C brand or an established retailer, one thing is clear:
Customer experience doesn’t end at checkout; it begins there.
Yet most brands don’t have a clean way to manage warranties, offer registrations, or even help customers find product guides after purchase. We’re here to fix that.
The Problem We Saw
As product-based businesses scale, they run into the same issues:
Customers don’t know where or how to register their purchase
No proper communication channel where the customers can receive and track their warranty details.
Post-purchase upsells, videos, and guides are scattered or ignored
Support teams spend hours verifying claims or digging up PDFs
Scattered registration data across different selling channels
Merchants end up losing customer trust, repeat business, and valuable product feedback.
That’s where Dyrect steps in.
How Dyrect’s Shopify app Helps Merchants:
Product Registration by Dyrect is a plug-and-play Shopify app that helps brands:
1. Offer Easy Product Registration
Let your customers register products via:
A QR code on packaging
A hosted warranty form on your store
Auto-capture order info, customer email, product details — no manual work needed.
2. Manage Warranties and Claims Effortlessly
Your customers can:
Check their product’s warranty period
Register their products via embedded forms on the website or QR codes on packaging.
Get instant updates via email (if enabled) and reach out to support.
Your support team gets:
A centralized dashboard for all registrations & claims
Auto-linked all of their purchase history for a faster resolution
3. Deliver Better Post-Purchase Experiences
Upload how-to guides, FAQs, video tutorials, and more — all tied to the product a customer bought.
Turn your packaging QR into a gateway to:
Product videos
Setup guides
Cross-sell offers or warranty extensions
4. Customize Everything — Without Code
Use our drag-and-drop builder to:
Customize warranty forms
Design branded email templates
Match your brand’s tone and colors
Advanced users can even integrate with:
CRMs (via Zapier, Webhooks)
Helpdesks and analytics tools
Marketing platforms (Klaviyo, Mailchimp, etc.)
Who It’s Built For
This app is made for brands selling physical products that care about customer experience, retention, and smart support.
We’re already seeing traction in:
Home & Kitchen
Electronics & Appliances
Baby Products
Sports & Fitness
If your product deserves care after the sale & you need a system to manage it. And that’s exactly what we offer.
We’re building this with and for the community — your feedback shapes the roadmap.
Ready to Give Your Customers the Post-Purchase Experience They Deserve?
Getting started is easy:
Install the app from the Shopify App Store
Add your products, create forms, and launch your QR code or embed
Sit back and let the system handle warranty registrations, claims, and follow-ups
Thank You!
To every early merchant, beta tester, and partner who helped shape this — thank you. We’re here to build a better, smarter future for product brands and their customers.
Welcome to Dyrect— the modern standard for product registration and warranty experiences.
