★ Rated 4.8 on G2 · 5★ on Shopify

The most seamlesswarranty management softwarefor Shopify merchantsD2C brandsShopify merchantsretailersmanufacturers

Warranty registration, claims management, and tracking unified in one system. Reduce the cost of every claim, manage warranties with more control, and turn the warranty lifecycle into a new revenue channel.

Book a demo See the platform

Live in <30 min

No developer needed

Built for Shopify

Smiling customer showcases digital warranty management with approved claims and product service verification

Trusted by 500+ brands globally

The problem with managing warranties manually

Platform

All-in-one warranty management. Seamless for your team. Effortless for your customers.

Registration, claims, service, protection plans, and analytics no longer need separate tools.

Before Dyrect

Disconnected warranty operations

One connected warranty lifecycle

Product records, claim requests, service conversations, customer data, and warranty proof live across sheets, forms, inboxes, and separate tools.

1Manual registration records and fragmented customer data
2Claims validated through repeated back-and-forth conversations
3Limited visibility into product, ownership, service
4After-sales costs add up with no return

Spreadsheet

Warranty records tracked manually by product and customer.

Support inbox

Claim requests mixed with regular customer tickets.

Claim form

Proof upload, serial checks, and status updates handled separately.

Analytics

Reports assembled late from disconnected sources.

Dyrect warranty workspace

Registrations · claims · service · owners · plans · analytics

Synced

Registered products

48,291

QR, Shopify, website, portal — all mapped to owners

Claims in progress

284

Validated by warranty terms, proof, and serial rules

Service workflow · Claim status

Live

CLM-2041Replacement approvedReady

CLM-2042Repair center assignedAssigned

CLM-2043Customer notifiedSent

Owner portal logins

9,142

Self-serve warranty cards, claims, and repair tracking

Revenue opportunity

$48,210+42%

Protection plans, accessories, and renewals this month

Products

The only warranty management system built for the full post-sale journey

Most warranty tools solve one part of the problem. Dyrect covers the entire journey, from the moment a product is registered to the day a claim is resolved and every service interaction in between.

Product Registration & Upsell

Turn every buyer into a reachable customer

Stop losing customers to marketplaces and offline retail. Dyrect collects first-party data at the point of registration so every buyer becomes a direct contact the team can reach, retain, and sell to again.

Create omnichannel registration

Customer profile

Whoever owns the post-sale problem, Dyrect solves it.

No first-party data. Slow claims processing. After-sales service that costs more than it earns. These are not separate problems — they are the same broken post-sale operation hitting three different teams. Dyrect fixes the whole thing.

You have thousands of buyers you cannot reach

Every product sold through Amazon, offline retail, or a distributor is a customer your brand has no record of. No email, no phone number, no purchase history. Dyrect captures first-party data at the point of product registration so every buyer becomes a direct contact you own, regardless of where they purchased.

First-party data on every buyer
Trigger upsells at registration
Sync to Klaviyo, Mailchimp, HubSpot

Learn more

Capabilities

Everything you need to run warranty operations, built in

No add-ons, no third-party tools stitched together. Every feature needed to run a complete warranty operation comes built into Dyrect.

Digital warranty cards

Replace paper cards with digital warranty records linked to the product and purchase details.

Serial number validation

Check product authenticity and warranty eligibility before service activity moves ahead.

Custom forms and policies

Set up registration fields, claim forms, and warranty rules for different products and categories.

Self-serve warranty portal

Give buyers a clear place to view product details, warranty status, and service activity.

White-label experience

Registration pages and customer comms carry the brand's logo, colors, and tone. Not a third-party tool.

Team workspaces

Keep claim ownership, notes, assignments, and service actions organized across internal teams.

QR codes on packaging

Generate per-SKU QR codes so customers register their purchase in seconds, from anywhere.

Shipment + dealer payouts

Track every shipment, repair, replacement, and dealer reimbursement in a single workflow.

4M+

Customers served

across registrations and claims

500+

Brands running on Dyrect

DTC, retail, and manufacturers

3×

the industry average attach rate

on extended warranty programs

<30m

Time to go live

with the Shopify app

Testimonials

Real results from brands running on Dyrect

"The platform is easy to use and makes processing warranty tickets smooth and efficient. It's been a huge time-saver for our team, especially with the automated email notifications that keep our customers informed throughout the process. We've encountered a few technical difficulties along the way, but their support team has always been quick, responsive, and effective in resolving any issues. Overall, Dyrect has been a valuable tool in helping us streamline our warranty operations and improve customer satisfaction."

Diggs

United States

"This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all the questions we had."

Unico

United States

Video

"We were looking for a technically strong warranty claims management software solution, and Dyrect certainly stood up to our requirements. It eased consumer interactions and automated the warranty claims process."

Flo Mattress

India

Shopify-native · 5★ on the App Store

Already on Shopify? Go live in <30 minutes.

Three steps and your entire warranty operation is running automatically. No developer needed.

Install on Shopify See all integrations →

Install the app

Find Dyrect on the Shopify App Store and install with a single click. No coding, no technical setup, no back and forth with a developer.

Sync your products

Select which products need warranty registration. Dyrect pulls directly from your Shopify catalog and syncs automatically.

Go live

That's it. From the next fulfilled order, warranties register automatically and customers are notified — no manual work from your team.

Integrations

Dyrect plugs into the tools your team already uses

No ripping and replacing your existing stack. Connect with your ecommerce store, marketing tools, and support platform so data flows automatically where it needs to go.

View Dyrect integrations

From the Dyrect blog

Guides, case studies, and insights

On warranty management, post-sale operations, and building direct customer relationships.

View all articles →

Warranty

13 min read

FAQs

Frequently asked questions

Everything teams ask before going live. Can't find what you need?

Talk to sales →

Warranty management software is a platform that lets brands manage product registrations, warranty coverage, claim requests, replacements, repairs, customer communication, and reporting from one place. For consumer brands, a modern warranty management system also captures product ownership data, validates purchases, tracks claim status, and creates a smoother after-sales experience across ecommerce, retail, and marketplace channels.

Dyrect's warranty management platform supports consumer brands by connecting product registration, warranty tracking, claim management, customer portals, and post-purchase engagement in one system. Brands can collect customer and product details after purchase, issue digital warranty cards, manage claims, validate proof of purchase, and communicate with buyers through branded after-sales journeys.

Traditional warranty management systems often handle warranty records and claims as back-office tasks. Dyrect is designed for modern consumer brands that want to use warranty registration as a direct customer relationship channel. It supports QR-based product registration, Shopify-connected warranty flows, digital warranty cards, customer self-service portals, claim tracking, and owned customer data capture from online, offline, and marketplace sales.

Yes. Dyrect includes warranty registration software that lets customers register products through QR codes, website forms, Shopify pages, or branded registration links. Brands can collect product details, serial numbers, purchase dates, receipts, customer contact information, and marketing opt-ins, then use that data to activate warranty coverage and build a verified product ownership record.

QR code warranty registration lets a customer scan a code on packaging, manuals, inserts, or product labels and reach a branded registration form. With Dyrect, the customer can submit purchase details, product information, serial number, and contact details to activate their warranty. This is especially useful for retail and marketplace purchases where the brand may otherwise miss the direct buyer relationship.

Warranty tracking software lets brands and customers view warranty status, coverage dates, registered products, claim history, and claim progress. With Dyrect, customers can access warranty cards and claim updates through a self-service portal, while support teams can view product ownership, claim details, validation documents, and communication history in one place.

Yes. Dyrect supports warranty claims management with claim forms, ticketing, proof of purchase uploads, serial number validation, status updates, internal review flows, and reporting. Brands can manage repair, replacement, refund, or chargeback requests while customers can submit claims and track progress through a branded experience.

Warranty claim processing can be automated by using structured claim forms, required document uploads, warranty eligibility checks, serial number validation, product data, and status-based customer updates. Dyrect reduces manual back-and-forth by collecting the right claim information upfront and giving support teams a centralized claim workspace.

Yes. Dyrect gives customers access to a self-service warranty portal where they can view registered products, warranty cards, claim status, product guides, and service updates. This improves the customer experience and reduces repetitive support questions around warranty coverage, repair progress, replacement approval, and claim timelines.

Product registration software captures retail and marketplace customers by inviting buyers to register their products after purchase through QR codes, packaging inserts, landing pages, or warranty activation forms. Dyrect lets brands collect verified customer data, product ownership details, and communication consent even when the original sale happens outside the brand's ecommerce store.

Yes. Dyrect can connect warranty registration and claims with Shopify so brands can sync product data, support ecommerce warranty flows, and give customers a branded registration and claim experience. Shopify brands can use Dyrect as a warranty management app to manage registrations, digital warranty cards, product ownership records, and claim requests.

Dyrect is built to connect warranty and product registration data with tools used across customer support, marketing, and retention. Brands can use warranty data alongside platforms such as help desks, CRM systems, email marketing tools, and SMS channels to improve support context, send relevant updates, and create personalized post-purchase journeys.

Serial number validation improves warranty management by confirming that a product is eligible for warranty coverage before a claim is approved. It can reduce duplicate registrations, invalid claims, and manual review effort. Dyrect lets brands collect and validate serial numbers during registration or claim submission, giving teams stronger product-level visibility.

Brands should track warranty registrations, registered product volume, claim volume, claim approval rate, claim reasons, product defects, repair or replacement trends, claim resolution time, customer segments, and post-purchase engagement. Dyrect's warranty analytics can reveal which products create more service requests and which channels generate valuable registered customers.

Dyrect's warranty management software is built for consumer brands selling physical products through ecommerce, Shopify, retail stores, distributors, and marketplaces. It is especially useful for brands in electronics, appliances, fitness, baby gear, beauty, furniture, outdoor products, smart home, accessories, and other categories where product registration, warranty claims, and after-sales customer relationships can drive retention and repeat revenue.

Ready when you are

Ready to optimize your post-sale operation?

Book a demo and see how brands running on Dyrect manage the entire warranty lifecycle without switching tools.

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Live in <30 min

500+ brands trust Dyrect

The most seamlesswarranty management softwarefor Shopify merchantsD2C brandsShopify merchantsretailersmanufacturers

The problem with managing warranties manually

All-in-one warranty management. Seamless for your team. Effortless for your customers.

Disconnected warranty operations

One connected warranty lifecycle

The only warranty management system built for the full post-sale journey

Turn every buyer into a reachable customer

Whoever owns the post-sale problem, Dyrect solves it.

You have thousands of buyers you cannot reach

Everything you need to run warranty operations, built in

Real results from brands running on Dyrect

Already on Shopify? Go live in <30 minutes.

Dyrect plugs into the tools your team already uses

Guides, case studies, and insights

10 Best Warranty Management Software for D2C Brands (2026)

Warranty Management Software for Brands: The Complete 2026 Guide

How to Manage Product Warranties Digitally: A Complete 2026 Guide for Brands

Frequently asked questions

Ready to optimize your post-sale operation?

The most seamlesswarranty management softwarefor Shopify merchantsD2C brandsShopify merchantsretailersmanufacturers

The problem with managing warranties manually

All-in-one warranty management. Seamless for your team. Effortless for your customers.

Disconnected warranty operations

One connected warranty lifecycle

The only warranty management system built for the full post-sale journey

Turn every buyer into a reachable customer

Whoever owns the post-sale problem, Dyrect solves it.

You have thousands of buyers you cannot reach

Everything you need to run warranty operations, built in

Real results from brands running on Dyrect

Already on Shopify? Go live in <30 minutes.

Dyrect plugs into the tools your team already uses

Guides, case studies, and insights

10 Best Warranty Management Software for D2C Brands (2026)

Warranty Management Software for Brands: The Complete 2026 Guide

How to Manage Product Warranties Digitally: A Complete 2026 Guide for Brands

Frequently asked questions

Ready to optimize your post-sale operation?