American Home Shield

Warranty Registration, Claim Process & Service Center

About

American Home Shield

American Home Shield is a prominent provider of home warranty services in the United States. With a focus on protecting homeowners from unexpected repair costs, the company offers a range of plans covering essential home systems and appliances. Known for its reliability and extensive coverage, American Home Shield provides peace of mind to homeowners by ensuring that repairs and replacements are handled efficiently. The company has been a leader in the home warranty industry, offering various plans to suit the diverse needs of homeowners and providing a network of qualified contractors to deliver timely and quality service.

American Home Shield

Warranty Registration Process

Warranty Registration Process for American Home Shield is as follows:

1. Visit https://www.ahs.com/

2. Click “Shop Plans”

3. You can log in to your account from here or check the plan agreements before moving ahead

4. Enter your Address, zip code and your email address

5. Click “shop plans”

6. Confirm the address

7. Select a plan as per your requirements. There are three options “ShieldSilver” , “ShieldGold”, and “ShieldPlatinum”

8. Each one of them have different features or coverages

9. Click “Sleect a plan” on your preferred plan

10. Choose any other additional services which you want. It will have their respective costs

11. Click “Next”

12. Now you can checkout and buy your plan by simply adding your name, phone number, and payment details

13. Click “Buy Now”

And you will receive a mail for the confirmation about the warranty registration.

Register

American Home Shield

Warranty Policy

American Home Shield offers 3 warranty plans and their policy are as follows:

ShieldGold™ Plan

The ShieldGold plan from American Home Shield covers 23 major home systems and appliances, including heating, cooling, electrical, and plumbing systems, as well as kitchen and laundry appliances. It features a $50,000 limit per agreement term, a $5,000 HVAC limit per system, and a $2,000 coverage per appliance for the agreement term. Refer to the plan agreement for specific coverage details, service fees, limitations, and exclusions. Additionally, it includes coverage for up to $1,000 if a contractor needs to cut through concrete to access system components, with Geothermal A/C systems having a $1,500 coverage limit.

ShieldPlatinum™ Plan

The ShieldPlatinum plan provides comprehensive coverage for 23 major home systems and appliances, along with premium features like roof leak repair and a free annual HVAC tune-up. It includes a $50,000 limit per agreement term, a $5,000 HVAC limit per system, and a $4,000 coverage per appliance for the agreement term. Other features include unlimited refrigerant coverage, a $1,000 limit for roof leak repair, and $250 coverage for code violations, permits, and modifications. Refer to the plan agreement for specific coverage details, service fees, limitations, and exclusions. Similar to other plans, coverage limits and charges for non-covered items may apply. It also includes coverage for up to $1,000 if a contractor needs to cut through concrete to access system components, with Geothermal A/C systems having a $1,500 coverage limit.

ShieldSilver™ Plan

The ShieldSilver plan covers 14 major home systems, including heating, air conditioning, electrical components, and plumbing systems. It features a $50,000 limit per agreement term and a $5,000 HVAC limit per system. Refer to the plan agreement for specific coverage details, service fees, limitations, and exclusions. Coverage limits and charges for non-covered items may apply. The plan also includes coverage for up to $1,000 if a contractor needs to cut through concrete to access system components, with Geothermal A/C systems having a $1,500 coverage limit.

American Home Shield

Warranty Claim Process

You can easily claim the American Home Shield Warranty with these steps:

1. You can contact the support team either by visiting your profile on the American Home Shield website or by dialling 800-776-4663

2. While requesting your service you have to pay the service fee 

3. Once you have paid the amount, a qualified professional will be assigned for your claim

4. Within 24-48 hours they will contact you for the home visit for diagnosis of problem

5. Professional will visit your home and help you with the damages and other details

Claim Now

American Home Shield

Customer Support Info

Email:
View Service Center

Warranty Frequently Asked Questions

1. What are the steps to claim an American Home Shield warranty?

To claim an American Home Shield warranty, contact the support team through your profile on the website or by dialing 800-776-4663. Pay the service fee while requesting service. Once the fee is paid, a qualified professional will be assigned for your claim. Within 24-48 hours, the professional will contact you for a home visit to diagnose and address the issue.

2. What warranty plans does American Home Shield offer?

American Home Shield offers three warranty plans: ShieldSilver, ShieldGold, and ShieldPlatinum. Each plan covers different major home systems and appliances, with varying coverage limits, service fees, and additional features. Details of each plan can be found in the respective plan agreements.

3. Can you provide an overview of the ShieldGold™ Plan's coverage and features?

The ShieldGold Plan covers 23 major home systems and appliances, including heating, cooling, electrical, and plumbing systems, with a $50,000 limit per agreement term. It features a $5,000 HVAC limit per system and a $2,000 coverage per appliance for the agreement term. Additional features include coverage for concrete cutting access to system components and specific limits for Geothermal A/C systems.

4. What are the key features of the ShieldPlatinum™ Plan?

The ShieldPlatinum Plan provides comprehensive coverage for 23 major home systems and appliances. It includes premium features like roof leak repair, a free annual HVAC tune-up, and unlimited refrigerant coverage. The plan has a $50,000 limit per agreement term, a $5,000 HVAC limit per system, and a $4,000 coverage per appliance for the agreement term. Specific limits and coverage details for Geothermal A/C systems, roof leak repair, and other features are outlined in the plan agreement.

5. How does the ShieldSilver™ Plan differ from other plans offered by American Home Shield?

The ShieldSilver Plan covers 14 major home systems, including heating, air conditioning, electrical components, and plumbing systems. It has a $50,000 limit per agreement term and a $5,000 HVAC limit per system. Specific coverage details, service fees, limitations, and exclusions are outlined in the plan agreement. The plan also includes coverage for concrete cutting access to system components, with specific limits for Geothermal A/C systems.

6. Can you provide a brief overview of American Home Shield's mission and services?

American Home Shield is a leading provider of home warranty services in the United States. With a focus on protecting homeowners from unexpected repair costs, the company offers a range of plans covering essential home systems and appliances. Known for reliability and extensive coverage, American Home Shield aims to provide homeowners with peace of mind by offering plans tailored to diverse needs.

Helping 100s of brands grow.

GURUMUKH UTTAMCHANDANI
Executive Director, Syska LED Lights
They have helped us a big way in implementing paperless warranty solutions for our brand. They have great technology, and the implementation & integration set up was really quick

GAURAV ZATAKIA
CEO, Flo Mattress
We were looking for a technically strong solution, and Dryect certainly stood up to our requirements. It eased consumer interactions and automated the warranty claims process.
GAURAV ANAND
Co-Founder, Cockatoo
Our after-sales support team loves Dyrect, & uses the software to manage all our warranties & customer communication. The best part is they provide a ready-to-use application for our customers to view their product warranties.
RANJITH B
The solution is very useful in getting the customer to register and avail warranty, and also it's very easy for us as sellers to monitor the warranty registrations and claims.