We understand claim management is difficult but we make things easy for you and that's what we're known for. Experience easy ticket management with Dyrect!
Access the ticketing system directly within the Dyrect client portal.Search for claims by customer product serial number for effortless identification
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Define claim priority (low, medium, high, urgent) for efficient allocation.Assign claims to specific team members for easy handling and automatic email notifications keep everyone informed
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Track the progress of each claim directly within the platform. Monitor claim status updates in real-time for informed decision-making.
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Offer a fast and convenient claim submission process for your customers.Ensure clear communication throughout the claim lifecycle.
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Foster collaboration among team with clear claim management. Promote transparency and visibility into claim statuses for all parties involved.
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Minimize manual data entry and paperwork with Dyrect's digital ticketing system.Free up valuable time and resources for other business-critical tasks
Read more >All the tools you need to grow and interact with your mobile-first audience.
Foster trust through real-time claim updates and transparent monitoring. Ensure seamless customer communication with an efficient claim monitoring and portal and integrated messaging system.
Automate repetitive tasks within the claim process, streamlining workflows and boosting efficiency. Foster seamless team collaboration for a faster claim resolution.
Facilitate seamless team collaboration for efficient claim resolution and enhance customer support experiences with improved transparency and communication.
"They have helped us a big way in implementing paperless warranty solutions for our brand. They have great technology, and the implementation & integration set up was really quick"
"We were looking for a technically strong solution, and Dryect certainly stood up to our requirements. It eased consumer interactions and automated the warranty claims process."
"Our after-sales support team loves Dyrect, & uses the software to manage all our warranties & customer communication. The best part is they provide a ready-to-use application for our customers to view their product warranties."
"The solution is very useful in getting the customer to register and avail warranty, and also it's very easy for us as sellers to monitor the warranty registrations and claims."
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Generating after-sales revenue is tough, and we understand that. We exactly bring the know-how.
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