Brands across industries like Electronics, Household Appliance, Mobile Accessories, Beauty and Personal Care, Cycling among many others have been using Dyrect. Basically, any brand which provides after-sales product experience on their products should use Dyrect😃
Data collected and Managed on Dyrect will always be yours and won't be shared with any third party. Also we have bank-grade measures to secure your data.
Yes, most of the brands that we work with have 3rd party manufacturing. We help you with the best practices on how they have been doing it to make the process easier.
Dyrect does not break any rules of any marketplace, we get you first-party data of your marketplace customers while still following their rules.
Going to a website and filling up a long registration form is cumbersome for users. This leads to high dropouts. Dyrect provides the easiest way for higher warranty registrations. Our clients have seen a growth of up to 300%.
QR codes can be printed either on the products or on your product label.
Dyrect comes with an inbuild CRM for the service teams. However if required, we have REST APIs which can be consumed by the teams.
Brands have been able to roll out the solution in less than a week's time.
We don't think that should be required. While working with various brands, over the years, we have evolved the product to include those features. But still, you have a unique requirement, reach out to us, and our solution expert will help address your queries to the best.
We recommend having a unique code for every item so that they are easily identified. But don't worry if you have operational challenges we have a solution to that too.
Dyrect respects and is in accordance of all privacy laws across Europe and the US.