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1 (800) 275-2273
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Cupertino, California, United States
About
Apple
Apple Inc. is a multinational technology company headquartered in Cupertino, California. Established in 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne, Apple has become one of the world's leading technology innovators. The company designs, manufactures, and sells a wide range of consumer electronics, software, and services, including the iPhone, Mac computers, iPad tablets, Apple Watch, and iOS operating system. Apple is renowned for its commitment to sleek and intuitive product design, seamless user experiences, and a robust ecosystem of apps and services. With a global presence and a strong focus on innovation, Apple continues to shape the tech industry and redefine the way people interact with technology.
Apple
Warranty Registration Process
Apple products are registered based on the serial number of the device. And do not ask for separate registration. But if you want to check the warranty of your device, you can follow these steps
1. Visit https://www.apple.com
2. Click on the “Support” dropdown menu from the home page
3. Under the “Get Help” section, click on “check coverage”
4. Enter your device serial number
5. Verify yourself as a human by entering the captcha
6. Click on "Submit"
And you will get the information about your warranty coverage
Apple
Warranty Policy
Apple offers a one-year warranty applicable to products purchased from official Apple retail stores, authorized Apple resellers, and Apple Certified Refurbished items. Covered devices encompass iPhones, iPads, iPods, Macs, Apple TVs, and other accessories, barring second-hand devices from independent sellers. The warranty safeguards against material and quality defects, requiring adherence to manufacturer guidelines for a year from the purchase date. AppleCare+ extends this coverage, providing a standard warranty on all Apple products. This additional support includes 90 days of free product assistance accessible through chat, in-store visits, or phone calls.
Apple
Warranty Claim Process
Apple warranty claim services are done by contacting their customer support. Follow the steps below to claim warranty:
1. Call on the support number at 1 (800) 275-2273
2. Provide them with the serial number of your device
3. And also Proof of purchase may be required to verify eligibility.
4. After analysing your claim, they will offer 3 solutions as per the circumstances
- In-Person Service: You have the choice to bring your Product to any Apple Retail or Apple Authorised Service Provider ("AASP") offering carry-in service.
- Mail-In Service: If your Product is eligible for mail-in service, Apple will provide prepaid waybills and appropriate packaging materials. This enables you to ship your Product to an Apple Repair Service ("ARS") or AASP location. Apple covers the shipping costs to and from your location if you adhere to the provided instructions on packaging and shipping the Product.
- Do-It-Yourself (DIY) Parts Service: With this option, you can service your own Product using DIY parts service.
Warranty Frequently Asked Questions
How do I register the warranty for my product?
For Apple products, there is no need for separate registration. Warranty is automatically determined based on the device's serial number. However, if you want to check your device's warranty status, you can visit the official Apple website, click on the “support” dropdown menu, select “check coverage,” enter your device serial number, verify your identity, and click submit. This will provide you with information about your warranty coverage.
What documents do I need to provide when making a warranty claim?
When making a warranty claim with Apple, you need to contact their customer support at 1 (800) 275-2273. You'll be required to provide the serial number of your device. Additionally, proof of purchase might be necessary to verify your eligibility for warranty services.
How long does it take to process a warranty claim?
The processing time for an Apple warranty claim can vary based on the specific circumstances. After you contact Apple’s customer support and provide the necessary information, they will analyze your claim. Depending on your situation, Apple offers three solutions: in-person service at Apple Retail or Apple Authorized Service Provider, mail-in service with prepaid shipping, or do-it-yourself parts service.
What does the warranty cover, and what doesn't it cover?
Apple offers a one-year warranty for products purchased from official Apple retail stores, authorized Apple resellers, and Apple Certified Refurbished items. This warranty covers material and quality defects, provided the device is used according to the manufacturer’s guidelines. However, it does not cover second-hand devices from independent sellers. AppleCare+ extends this coverage and includes 90 days of free product assistance accessible through chat, in-store visits, or phone calls.
Can I claim the warranty online?
While you cannot directly claim Apple's warranty online, you can check your device's warranty status and initiate the warranty process online. To do this, visit the official Apple website, navigate to the “support” dropdown menu, select “check coverage,” and enter your device's serial number. For actual warranty claims, you need to contact Apple’s customer support via phone at 1 (800) 275-2273.
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