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Electronics
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1 (800) 624-9896
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Austin, TX
About
Dell
Dell Technologies is a multinational technology company headquartered in Round Rock, Texas. Founded in 1984 by Michael Dell, the company is renowned for manufacturing, selling, and supporting a wide range of computer-related products and services. Dell is particularly well-known for its desktop and laptop computers, servers, storage devices, and networking equipment. The company has a strong presence in the global market, serving individual consumers, businesses, and institutions with innovative and reliable technology solutions. Dell is also recognized for its commitment to sustainability and environmental initiatives, making it a prominent player in the technology industry.
Dell
Warranty Registration Process
Follow the steps to register your Dell Device for warranty:
1. Visit https://www.dell.com/support/retail-registration/en-us
2. Begin with identifying you PC
3. Click “Detect PC”
4. Enter your registration information like name, purchase date location and others
5. Enter additional information about your product
6. Click on submit
And your Dell device will be registered
Dell
Warranty Policy
Dell-branded hardware products bought in the U.S. or Canada are covered by various limited hardware warranties, ranging from 90 days to 5 years or more. Dell offers different methods for warranty service, such as parts and product dispatches, mail-in service, and onsite/in-home service. You can also renew or extend your limited hardware warranty after purchase. To find out the warranty details for your product, check your packing slip, invoice, receipt, or sales documentation.
Dell
Warranty Claim Process
To claim your Dell warranty, follow these steps:
1. Visit https://support.emc.com/
2. Click on "Service Requests"
3. Choose the Dell device, you want to claim warranty for
4. Describe the problem in the next page about your product
5. Confirm your contact information
6. Click “Submit”
7. You will soon be contacted by the support team of Dell
Warranty Frequently Asked Questions
How do I register the warranty for my Dell product?
To register your Dell device for warranty, visit Dell's official registration website at https://www.dell.com/support/retail-registration/en-us. After identifying your PC by clicking "Detect PC," enter your registration information, including your name, purchase date, location, and other details. Provide additional product information and click "submit" to complete the registration process.
What documents do I need to provide when making a warranty claim for my Dell device?
When making a warranty claim for your Dell device, you typically need to provide the original purchase receipt or invoice as proof of purchase. Additionally, describe the problem with your product, confirm your contact information, and submit your claim through Dell's official service request portal at https://support.emc.com/.
How long does it take to process a warranty claim for a Dell device?
The processing time for a Dell warranty claim can vary. After submitting your claim through Dell's service request portal, you will be contacted by the support team. The exact duration for processing the claim will depend on the nature of the issue and the specific warranty service method chosen (parts and product dispatches, mail-in service, or onsite/in-home service).
What does the Dell warranty cover, and what doesn't it cover?
Dell-branded hardware products purchased in the U.S. or Canada are covered by various limited hardware warranties, ranging from 90 days to 5 years or more. The warranty covers manufacturing defects and malfunctions under normal usage conditions. However, damages caused by accidents, misuse, or unauthorized repairs are typically not covered. For specific details about the coverage of your product, refer to your packing slip, invoice, receipt, or sales documentation.
Can I claim the Dell warranty online?
Yes, you can claim the Dell warranty online. To initiate a warranty claim, visit Dell's service request portal at https://support.emc.com/. Select the appropriate Dell device, describe the issue, confirm your contact information, and submit your claim online. The support team will then process your claim and assist you further as needed.
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