Fidelity Warranty Services

Warranty Registration, Claim Process & Service Center

company category page for warranty
Automobile
company instagram page for warranty
company warranty & service phone number
(800) 327-5172
company twitter page for warranty
company warranty service center
California, USA

About

Fidelity Warranty Services

Fidelity Warranty Services is a prominent provider of extended warranty and service contract solutions for vehicles, offering protection plans that go beyond the manufacturer's warranty. Specializing in Powertrain, Gold, and Platinum coverage options, the company ensures comprehensive protection against mechanical breakdowns. With a reputation for reliability and a range of service plans tailored to different needs, Fidelity Warranty Services is recognized for providing peace of mind to vehicle owners by covering repair costs for critical components. It's advisable to check the company's official website or contact them directly for the latest and most accurate information.


Fidelity Warranty Services

Warranty Registration Process

Fidelity Extended Warranty offers a range of products and programs that can be conveniently purchased through a network of over 3,800 dealers nationwide.

To explore the options available or to find a participating dealership in your area, simply reach out to us at (800) 327-5172.

Keep in mind that the availability of specific products and programs may vary by state.

The extensive dealer network of fidelity warranty services ensures accessibility and ease in acquiring Fidelity Extended Warranty coverage, allowing customers to secure reliable protection for their vehicles with the convenience of dealership assistance.

Register

Fidelity Warranty Services

Warranty Policy

There are many three variations in the Fidelity extended warranty services. This variety ensure you are choosing the one that best suits your needs:

Platinum Coverage Plan

Platinum Coverage Plan goes beyond the features of Powertrain and Gold, providing the "Ultimate Peace of Mind" protection for your vehicle. It encompasses an extensive range of assemblies, offering comprehensive coverage against unexpected issues. While certain restrictions and limitations may apply, Platinum stands as exclusionary coverage, meaning it covers your vehicle’s assemblies unless specifically listed under the exclusions section of the Vehicle Service Contract. Refer to the service contract for additional details.

Gold Coverage Plan

Gold Coverage Plan offers all the features of Powertrain with additional coverage for essential components. This plan goes beyond basic protection, providing coverage for key areas such as the engine, cooling system, transmission, drive axle, steering, brakes, air conditioning, suspension, electrical components, and even hybrid or electric vehicle-specific parts. Certain restrictions, limitations, and exclusions may apply, and customers are encouraged to review the service contract for detailed information.

Powertrain Coverage Plan

The Powertrain Coverage Plan is designed to safeguard against covered mechanical breakdowns of the engine, transmission, and drive axle. This plan ensures that critical components are protected, offering reliability and peace of mind. While certain restrictions, limitations, and exclusions may apply, Powertrain coverage encompasses the internally lubricated parts within the engine, transmission, and drive axle. For a comprehensive breakdown of coverage details, customers are advised to review the service contract for more information.

Fidelity Warranty Services

Warranty Claim Process

You can easily claim the Fidelity extended warranty with the help of these steps:

1. Call 800-327-5172 to reach Fidelity extended warranty representatives who will assist you throughout the claims process.

2. Furnish necessary information about your warranty and the issue you're experiencing. Be ready to share your contract details.

3. Warranty support representatives will guide you through the claims service, ensuring you understand the process and requirements.

4. Obtain authorization for your claim, ensuring a seamless and hassle-free experience.

5. Gain access to an authorized repair facility in your vicinity. The fidelity warranty team will assist in locating a suitable facility for your needs.

6. Proceed with the repair process at the authorized facility, where your warranty coverage will be applied.

7. Stay in communication with the representatives for any follow-up requirements or additional assistance.

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Fidelity Warranty Services

Customer Support Info

Email:
View Service Center

Warranty Frequently Asked Questions

How can I register for a Fidelity Extended Warranty?

To register for a Fidelity Extended Warranty, you can conveniently explore options and locate participating dealerships through our extensive network of over 3,800 dealers nationwide. Contact us at (800) 327-5172 for assistance, keeping in mind that specific products and programs may vary by state.

What is the process for filing a warranty claim with Fidelity?

To file a warranty claim, call our representatives at 800-327-5172. Provide details about your warranty and the issue you're experiencing. Our team will guide you through the claims service, assist in obtaining authorization, and help you locate an authorized repair facility. Stay in communication with us for any follow-up requirements.

Can you explain the Fidelity Platinum Coverage Plan?

The Platinum Coverage Plan offers "Ultimate Peace of Mind" protection, surpassing Powertrain and Gold plans. It provides extensive coverage for various assemblies, unless specifically listed as exclusions. Refer to the service contract for detailed information on coverage, restrictions, and limitations.

What does the Fidelity Gold Coverage Plan include?

The Gold Coverage Plan extends beyond basic protection, encompassing essential components such as the engine, transmission, drive axle, steering, brakes, air conditioning, suspension, electrical components, and even hybrid or electric vehicle-specific parts. Certain restrictions, limitations, and exclusions may apply, so review the service contract for comprehensive details.

What does the Fidelity Powertrain Coverage Plan cover?

The Powertrain Coverage Plan safeguards against covered mechanical breakdowns of the engine, transmission, and drive axle. It ensures protection for critical components with internally lubricated parts. Review the service contract for detailed coverage information, including restrictions and limitations.

How do I obtain authorization for a warranty claim with Fidelity?

Contact our representatives at 800-327-5172 to initiate the authorization process for your warranty claim. Our team will guide you through the necessary steps to ensure a seamless and hassle-free experience.

Where can I find an authorized repair facility for Fidelity warranty repairs?

Our representatives will assist you in locating an authorized repair facility in your vicinity. Once authorized, proceed with the repair process at the recommended facility, where your Fidelity Extended Warranty coverage will be applied.

Helping 100s of brands grow.

GURUMUKH UTTAMCHANDANI
Executive Director, Syska LED Lights
They have helped us a big way in implementing paperless warranty solutions for our brand. They have great technology, and the implementation & integration set up was really quick

GAURAV ZATAKIA
CEO, Flo Mattress
We were looking for a technically strong solution, and Dryect certainly stood up to our requirements. It eased consumer interactions and automated the warranty claims process.
GAURAV ANAND
Co-Founder, Cockatoo
Our after-sales support team loves Dyrect, & uses the software to manage all our warranties & customer communication. The best part is they provide a ready-to-use application for our customers to view their product warranties.
RANJITH B
The solution is very useful in getting the customer to register and avail warranty, and also it's very easy for us as sellers to monitor the warranty registrations and claims.