La-Z-Boy is a renowned furniture company founded in 1927, with its headquarters located in Monroe, Michigan, USA. La-Z-Boy is widely recognized for its signature reclining chairs, comfortable sofas, and innovative home furnishing designs that prioritize both comfort and style. The brand has built a strong reputation for quality craftsmanship and a wide range of furniture offerings that cater to various preferences and needs. La-Z-Boy's commitment to providing comfortable and stylish furniture has made it a popular choice for consumers looking to enhance their living spaces.
La-Z-Boy offers a diverse range of products beyond just reclining chairs and sofas! They provide a wide selection of furniture including loveseats, sectionals, ottomans, accent chairs, and various home accessories. La-Z-Boy's products come in different styles, fabrics, and configurations to suit various tastes and living spaces. Whether you're looking for a cozy recliner to relax in or a stylish sectional to entertain guests, La-Z-Boy has a variety of options to choose from.
Here are the steps to register for the warranty on the La-Z-Boy website:
1. Go to the homepage of the La-Z-Boy website.
2. Look for the customer support section, where you can find the warranty option.
3. Click on the warranty option to access the warranty registration form.
4. Open the link to the registration form and enter your postal zip code.
5. Fill out the form with details such as fabric number, style number, acknowledgement number, delivery date, and purchase proof.
6. If you encounter any difficulties while filling out the form, there should be a video guide available to help you through the process.
7. Ensure you provide all the necessary information accurately to complete the warranty registration successfully.
There are different types of warranty policies for the Lazboy brand for different products different policies are applicable.
1. La-Z-Boy Outdoor Furniture Limited Warranty :Covers defects in materials and workmanship, excluding normal wear and tear, fading, and stretching.
2. Cast or extruded aluminum frames are covered for five years; if the frame fails structurally within this period, it will be replaced in the original or a similar color and style.
3. Steel and wrought iron frames: Have a one-year warranty against manufacturing defects, excluding rust or rust staining.
4. Wicker weave and straps :are covered for one year against separation or breaking, excluding discoloration or fading due to exposure to elements.
5. Powder coat and paint finishes: Are covered for one year against blistering, cracking, or peeling; replacements will match the original color and style if available. Scratches and chips are not covered.
6. True Innovations' Office :Furniture is covered by a warranty for ten years from the purchase date, except for normal wear and tear, fading, and stretching.
7. Upholstery material and foam cushion material :Have a one-year warranty from the date of purchase stated on the original sales receipt.
8. Claims made after the warranty period or without proof of purchase will not cover parts, labor, or delivery costs.
9. The warranty does not apply to products that have been misused, neglected, altered, or damaged by the purchaser, shipping, accidents, or natural disasters.
10. If there is a defect covered by the warranty, True Innovations will repair or replace the furniture at their discretion at no cost within a reasonable timeframe. They may request damaged parts to be returned. Normal characteristics like markings, color variations, and wrinkles are not considered defects. Leather is not warranted against scratching or scuffing due to normal use.
1. Click on the claims raising link in the warranty registration section.
2. Alternatively, send an email to La-Z-Boy for a response within 3 days.
3. Another option is to contact the dealer where you purchased the product and proceed with the claim process.
4. Contact the authorized dealer where you bought your La-Z-Boy product to make a claim.
5. If your original dealer is unavailable, contact another authorized dealer with proof of purchase.
6. If the issue persists after contacting the dealer, write to La-Z-Boy at:
La-Z-Boy Incorporated
Attn: Comfort Care
One La-Z-Boy Drive
Monroe, MI 48162
7. Any changes to La-Z-Boy products must have written authorization from La-Z-Boy.
8. In-home inspection fees and transportation for repairs are not La-Z-Boy's responsibility.
9. Check the warranty card for specific coverage details and contact a local authorized dealer for more information.
10. Include dealer details, delivery date, ALI #, style, cover number, and a brief problem explanation in your correspondence.
La-Z-Boy's warranty typically covers manufacturing defects and workmanship issues on their products.
The warranty period for La-Z-Boy products varies by product type and can range from one year to a lifetime warranty.
To file a claim with La-Z-Boy, you should contact their customer service department and provide details about the issue you are experiencing.
La-Z-Boy covers shipping costs for replacement products for one year from the date of purchase. After that period, the purchaser is responsible for these costs.
Exclusions may include damages from misuse, unauthorized modifications, and natural wear and tear not covered under warranty.
Yes, all orders are subject to a handling fee, and larger items may incur an additional handling fee.
La-Z-Boy may offer extended warranty options for an additional cost. Contact their customer service for more information.
The processing time for a claim with La-Z-Boy can vary depending on the nature of the claim and the availability of replacement parts.