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Nintendo
Warranty Registration, Claim Process & Service Center
About
Nintendo
The Nintendo is a revolutionary gaming console developed by Nintendo, a renowned Japanese video game company. Launched in March 2017, it stands out for its unique hybrid design, allowing users to play games both on a TV and in handheld mode. The Switch features detachable controllers called Joy-Cons, offering versatile gameplay options, including single-player, multiplayer, and online gaming. Its extensive game library includes popular titles from Nintendo franchises like Mario, Zelda, and Pokémon, making it a favorite among gamers of all ages. The console's innovative concept and diverse game offerings have solidified the Nintendo Switch as a leading player in the gaming industry.
Nintendo
Warranty Registration Process
Users do not have to register their products as nindento switches comes pre registered for the warranty. But to check the status of their warranty, they can follow the given steps:
1. Visit https://www.nintendo.com/us/switch/system/
2. Click on “Support”
3. Goes to the bottom of the support page and click “check my warranty”
4. Enter the serial number
5. Click on “check warranty”
6. And you will get all the information about your warranty
Nintendo
Warranty Policy
Nintendo of America Inc. ("Nintendo") guarantees the original buyer that the hardware product will be devoid of material and workmanship flaws for a period of twelve (12) months starting from the purchase date. If a defect covered by this warranty arises within this timeframe, Nintendo will repair or replace the defective hardware product or component at no cost.* This warranty applies to the original purchaser only if the purchase date is recorded at the point of sale or if the consumer can prove, to Nintendo's contentment, that the product was bought within the last 12 months.
Nintendo
Warranty Claim Process
Follow the given steps to claim warranty on your Nintendo products:
1. Call Consumer Assistance Hotline at 1-800-255-3700.
2. Attempt to solve the issue using the troubleshooting information provided on the website or over the phone.
3. If the problem can't be resolved online or over the phone, you may be offered express factory service by Nintendo.
4. Send the product to Nintendo factory and you will receive the repaired product within few business days
Warranty Frequently Asked Questions
How do I register the warranty for my product?
Nintendo Switch consoles come pre-registered for warranty, so users do not need to register their products. However, to check the status of their warranty, users can visit the Nintendo support website, click on "Support," go to the bottom of the support page, click "Check My Warranty," enter the serial number, and click "Check Warranty." This process provides all the necessary information about the warranty status.
What documents do I need to provide when making a warranty claim?
When making a warranty claim with Nintendo, customers typically need to contact the Consumer Assistance Hotline at 1-800-255-3700. If the problem cannot be resolved online or over the phone, customers may be offered express factory service by Nintendo. While specific document requirements are not mentioned, contacting Nintendo's customer service is the initial step to initiate the warranty claim process.
How long does it take to process a warranty claim?
Nintendo provides express factory service for warranty claims. Once the user contacts Nintendo's Consumer Assistance Hotline and, if necessary, sends the product to the Nintendo factory, the repaired product is typically returned within a few business days. The exact time may vary based on the user's location and shipping logistics.
What does the warranty cover, and what doesn't it cover?
Nintendo's warranty policy guarantees that the hardware product will be free of material and workmanship flaws for twelve (12) months from the purchase date. If a defect covered by this warranty arises within this period, Nintendo will repair or replace the defective hardware product or component at no cost. However, the warranty applies to the original purchaser only if the purchase date is recorded at the point of sale or if the consumer can prove, to Nintendo's contentment, that the product was bought within the last 12 months.
Can I claim the warranty online?
While specific online warranty claim procedures are not mentioned in the provided information, users can attempt to solve issues online through troubleshooting information provided on the Nintendo website or over the phone. If the problem cannot be resolved online, users may be offered express factory service, which likely involves shipping the product to Nintendo for repairs. The exact online claim process may vary and would require contacting Nintendo's Consumer Assistance Hotline for detailed instructions.
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