Noise is an Indian brand that focuses on consumer electronics and lifestyle products. Established in 2014 by Amit Khatri and Gaurav Khatri, their goal is to create innovative and fashionable tech accessories for the younger market. Noise specializes in designing and manufacturing a wide range of audio products and smart wearables, including wireless earphones, headphones, smartwatches, fitness bands, and other audio accessories. Their products are known for combining functionality, affordability, and trendy designs, catering to the needs and preferences of tech-savvy youth.
Here’s the process to register for the warranty of a Noise product.
The Noise product warranty is exclusive to the initial purchaser and cannot be transferred. Warranty services are limited to product repair or replacement, solely at Noise's discretion.
Every Noise product and accessory comes with a manufacturer's warranty. Refer to the table below for specific coverage details regarding your product and its accessories.
Noise's warranty covers the repair and rectification of reported faults. Replacements will be equivalent devices, with or without packaging and accessories. Noise doesn't cover consequential damage, liability, injuries, or data loss from product defects. Noise doesn't cover claims related to rashes, allergies from product usage, nor does it provide repairs or replacements for such issues. While we strive for prompt repairs, no specific repair timeframe is guaranteed.
Proof of purchase is essential to access warranty services.
To initiate a warranty service request, please register here. The customer service team will contact you to troubleshoot. If the issue persists, arrangements will be made for pickup for repair or replacement. If reverse-pickup is unavailable, self-ship to Noise’s warehouse. Noise isn't responsible for transit damage during self-shipment.
For coloured component replacements, efforts will be made for shade matching. Replaced shades may vary due to usage. Customer-requested matching components are chargeable except for warranty-replaced parts.
If a warranty product is out of stock, an equivalent upgrade model will be offered. No gift cards or refunds. The warranty continues from the original purchase date.
Proof of purchase is required to avail warranty services. This typically includes presenting the purchase receipt, invoice, or any other valid documentation that establishes your ownership and the date of purchase. Therefore, it is generally not possible to claim Noise warranty without a receipt or proof of purchase.
Having a valid proof of purchase is important because it helps verify that the product is within the warranty period and that you are the original purchaser. It serves as evidence of your entitlement to warranty services.
If you have lost your receipt or do not have a proof of purchase, it is advisable to reach out to Noise's customer support directly. They may be able to provide guidance or alternatives for verifying your purchase and considering your warranty claim. However, the availability of such options may vary depending on their specific policies and the circumstances of your case.
Yes, you can check the Noise warranty online. By visiting the official website of Noise - www.gonoise.com and navigating to the Support section, you will be able to access the necessary information regarding the warranty. There, you can find details about warranty registration, terms and conditions, and other relevant information related to your specific product's warranty coverage. If you have any questions or need assistance, Noise's customer service team can also provide support and guidance regarding the warranty.
To check the status of your Noise warranty claims, you can follow these steps:
Visit the official page of Noise to check the status of tickets here
Provide details of your ticket number and mobile number (the same as you have previously used for raising the ticket).
Specify whether the ticket was raised online or at a service center and click submit.
If the details provided are correct, the status of your claim ticket will be shown on your screen.
The possibility of receiving a new item under the Noise warranty depends on the specific terms and conditions outlined in the warranty policy for the particular product. Noise may offer a replacement product if the defect cannot be repaired.
However, it is important to note that in some cases, the warranty may only cover repairs or replacements with refurbished models of equal value. To understand the coverage and potential replacement options, it is recommended to review the warranty policy specific to your product. If you have any inquiries about the warranty policy or the possibility of receiving a new item, you can reach out to Noise customer service for further assistance.
No, a warranty card is not necessary to claim Noise warranty. However, you will need to provide the original purchase receipt as proof of purchase.
The specific documentation required for a warranty claim may vary depending on the warranty policy of the Noise product. It is recommended to review the terms and conditions of your product's warranty to determine the necessary documents for a warranty claim.
If you do not have a warranty card, you can still register your warranty online by filling out a basic form that includes your personal and product information, purchase date, and location.