Powertrain Products

Warranty Registration, Claim Process & Service Center

company category page for warranty
company instagram page for warranty
company warranty & service phone number
company twitter page for warranty
company warranty service center
Stevensville, Maryland, United States


Powertrain Products

Powertrain products is America's leading supplier of rebuilt and remanufactured engines, surplus engines, used engines, automatic transmissions, manual transmissions, differentials, transfer cases, and cylinder heads. They offer an industry-leading, 3-year, unlimited mileage nationwide powertrain warranty. Known for providing free shipping in the U.S. (east of the Mississippi River) & for a minimal fee west of it. They can deliver to your repair shop or home & offer free pick up of the core when ready with no upfront core charges. They only require that the core be returned or paid in full within 30 days.

Powertrain Products

Warranty Registration Process

You can easily register for powertrain warranty with these steps:

1. Visit https://www.powertrainproducts.net/

2. Click “Warranty Centre”, a warranty page will appear answering your common warranty based questions

3. Click “Warranty Registration”

4. Now a variety of options appear, from which you can choose the powertrain warranty that best suits you

5. Fill Out the warranty registration form

6. You can also read about the warranty through the brochure

87. Enter “Send”

And your warranty registration process has been initiated now the powertrain warranty team will help you with the further process


Powertrain Products

Warranty Policy

Powertrain Warranty is different and it is Based on Purchase Date of your powertrain products:

Purchased March 2019 or Later

Powertrain Promise Remanufactured Warranty:

Coverage: Offers 3, 5, or 7 years with a 1 Million Mile Powertrain Promise.

Labor Rates: Depend on coverage, ranging from up to $50 to $100 per hour.

Additional Details: Includes a one-time NoFault product replacement for used products.

Used Product Powertrain Promise Warranty:

Coverage: Applies to purchases from March 2019 onward.

NoFault Replacement: Allows for a one-time NoFault product replacement.

Labor Rate: Up to $75 per hour. 

1Ton and Commercial Vehicle Warranty:

Coverage: Applicable to purchases from March 2019 onward.

Labor Rate: Up to $50 per hour. 

Purchased in January or February 2019:

Powertrain Promise Warranty:

Coverage: Options of 3, 5, or 7 years with a 1 Million Mile Powertrain Promise.

NoFault Coverage: Includes coverage for both parts and labor. 

2019 Used Product Powertrain Promise Warranty:

NoFault Replacement: Offers a one-time NoFault product replacement.

Labor Rate: Up to $75 per hour. 

2019 1Ton and Commercial Vehicle Warranty:

Labor Rate: Up to $50 per hour. 

Purchased in 2016, 2017, or 2018

Purchased in 2015:

Labor Rate: Up to $75 per hour

Powertrain Products

Warranty Claim Process

You can claim your powertrain warranty with these simple steps and enjoy the benefits with ease:

1. Dial up 1-888-842-0023 during the warranty service hours, i.e, between 8:30am-5pm EST

2. Make sure your warranty registration process was completed

3. Now have your purchase invoice number and the warranty registration details handy while making a claim

4. You can explain the executives about the claim reason and proceed with the claim in no time.

5. You can also do the exact same process through email at warranty@powertrainproducts.net, where you will be attaching all the details like name, product purchase invoice number, reason for your claim, and others

The powertrain warranty team is proactive and helps you with the right solution almost instantly.

Claim Now

Powertrain Products

Customer Support Info

View Service Center

Warranty Frequently Asked Questions

How can I register my powertrain warranty?

Visit https://www.powertrainproducts.net/ and click on "Warranty Centre." Then, select "Warranty Registration," choose the purchase date, fill out the registration form, and click "Send" to initiate the process. The Powertrain Warranty team will guide you further.

Can I learn about the warranty options before registering?

Yes, you can. Visit the warranty page at https://www.powertrainproducts.net/, click on "Warranty Centre," and explore the available powertrain warranty options to find the one that best suits your needs.

How do I initiate a warranty claim?

Dial 1-888-842-0023 during service hours (8:30 am-5 pm EST), ensuring your warranty registration is complete. Have your purchase invoice number and registration details ready. Alternatively, email warranty@powertrainproducts.net with your details, including the purchase invoice number and claim reason.

What are the coverage options for warranties purchased in March 2019 or later?

Depending on the warranty type, you can get coverage for 3, 5, or 7 years with a 1 Million Mile Powertrain Promise. Labor rates vary from $50 to $100 per hour. Check the specific warranty document for additional details.

Is there coverage for used products purchased after March 2019?

Yes, the Used Product Powertrain Promise Warranty applies to purchases from March 2019 onward, offering coverage and a one-time NoFault product replacement. Check the document for labor rates and more details.

Can I claim a warranty purchased in 2016, 2017, or 2018?

Yes, if you purchased a 2016, 2017, or 2018 No Fault Warranty, you can find details about coverage and labor rates. Visit the specific warranty document for official information.

How proactive is the Powertrain Warranty team in handling claims?

The Powertrain Warranty team is proactive and provides prompt assistance. Contact them with your claim details, and they will guide you through the process to ensure a quick resolution.

Helping 100s of brands grow.

Executive Director, Syska LED Lights
They have helped us a big way in implementing paperless warranty solutions for our brand. They have great technology, and the implementation & integration set up was really quick

CEO, Flo Mattress
We were looking for a technically strong solution, and Dryect certainly stood up to our requirements. It eased consumer interactions and automated the warranty claims process.
Co-Founder, Cockatoo
Our after-sales support team loves Dyrect, & uses the software to manage all our warranties & customer communication. The best part is they provide a ready-to-use application for our customers to view their product warranties.
The solution is very useful in getting the customer to register and avail warranty, and also it's very easy for us as sellers to monitor the warranty registrations and claims.