Samsung Warranty Registration, Claim Process & Service Center

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Samsung is a renowned South Korean multinational conglomerate founded in 1938. With a rich history, it has evolved into a global leader in various industries, including electronics, semiconductors, appliances, and more. The company is widely recognized for its cutting-edge technology, innovative products, and global reach. Samsung's diverse portfolio includes popular consumer electronics like smartphones and TVs, semiconductor manufacturing, household appliances, and even involvement in industries such as shipbuilding and healthcare. Its commitment to innovation and quality has solidified its position as one of the world's most influential and recognizable corporations.


Warranty Registration Process

You can register your samsung product by following these steps:

  • Visit
  • Scroll down and click on Register Your Product.
  • Create a samsung account using your email ID.
  • Agree to the terms and conditions of Samsung.
  • Update basic information to verify your account.
  • Choose the product you want to register for
  • Enter the 15 -digit IMEI number
  • Click on register and your product will be registered.


Warranty Policy

Samsung Electronics Latin America provides a warranty against manufacturing defects in material and workmanship for their products, with specific warranty periods for each product. To avail of warranty services, the customer named in the invoice must present proof of purchase and the warranty certificate. Samsung will repair products that malfunction during the warranty period if they are used as per the user manual instructions and their intended purpose. It's important to note that warranties cannot be transferred, and expenses related to installation, support, and usage explanations are not covered by the warranty, making the customer responsible for such costs.


Warranty Claim Process

Visit the official website -

Scroll down and click on my account

A page will appear showing all of the products you have registered for.

Click on request service

And the customer support executives will get in touch with you regarding the further steps for product repair or replacement.

Claim Now


Customer Support Info

View Service Center

Warranty Frequently Asked Questions

Is it possible to claim Samsung Warranty without a receipt?

No, in most cases, you will need a valid proof of purchase, such as an IMEI number , to claim Samsung warranty service. This documentation is essential for verifying the warranty period and your eligibility for coverage.

Can I check the Samsung warranty online?

Yes, you can check the Samsung warranty status online. Visit Samsung's official website and navigate to the warranty check or product registration section. You will typically need to enter the product's serial number or IMEI to verify the warranty status.

How to check the status of warranty claims?

To check the status of a Samsung warranty claim, you should contact Samsung's customer support. They will provide updates on the progress of your warranty claim, including whether it has been approved, the repair status, or the estimated completion date.

Can I get a new item under the Samsung warranty?

Under the Samsung warranty, you may receive a repair or a replacement for your faulty product, depending on the specific circumstances and warranty terms. In some cases, if the product is deemed irreparable or if it falls under the conditions of a replacement warranty, you may receive a new or refurbished item as a replacement. This is determined by Samsung's warranty policies and the severity of the issue with your product.

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