ZAGG was founded in 2005 and has gained a reputation as a high-quality innovator specializing in mobile accessories and protective solutions. The company’s products focus on increasing the functionality of mobile devices, safeguarding them, and as a result, enhancing the user experience. Their warranty coverage program and excellent customer service are reflections of ZAGG’s dedication to ensuring customer satisfaction, making them a globally trusted brand for mobile accessories.
Here’s how customers can register their ZAGG products for warranty.
The ZAGG Warranty Policy covers ZAGG®, InvisibleShield®, IFROGZ®, mophie®, Gear4®, and BRAVEN® branded products. To avail of the warranty, it is recommended to register your product at ZAGG.com before making a warranty claim. If you purchased your product from ZAGG.com while signed into your ZAGG.com account, your product was automatically registered at the time of purchase. In some cases, you may be asked to provide a photograph of your product as proof during the claim process. Alternatively, you can visit a supporting franchise location for a warranty replacement, but it's advisable to call the specific store beforehand to check if they have the desired replacement in stock. Please note that there may be a replacement or installation fee applicable in certain cases.
It's important to understand that all ZAGG warranties are non-transferrable and are only available to the original end-user who purchased the product directly from ZAGG or an Authorized ZAGG reseller. The warranty does not apply to products bought from unauthorized resellers. Many resellers who sell through platforms like Amazon, eBay, or social media may not be authorized retailers or resellers of ZAGG products. When making online purchases, it is crucial to take note of the seller's location and legitimacy. Second-hand items, including those purchased from websites such as Amazon, eBay, or Craigslist, are not covered by the ZAGG Warranty Policy.
There are some General Warranty Terms that Zagg specifies on its website. You can follow the link to read these.
To claim a warranty for Zagg products, you can follow these simple steps:
It's important to note that the specific process and requirements may vary depending on the product, country, and Zagg's warranty policy. Please make sure you go through the Warranty Policy Section before filing a claim
If you have a valid proof of purchase, you do not need a receipt to submit a warranty claim for your Zagg product. However, if you do not have a valid proof of purchase, you may be required to provide a receipt to process your claim.
If you purchase directly from ZAGG.com, Halo2cloud.com, or any authorized ZAGG Retail Outlet, you will receive a 30-day Return Policy with no questions asked. When returning the product, you must include a copy of the purchase receipt and proof of purchase.
During this time period, if a valid claim is made, ZAGG may choose to (1) replace or exchange the product with an equal-value item, or (2) replace the product with a refurbished model.
Yes, you can check the warranty for ZAGG products online. To do this, you can follow these steps:
To begin checking the status of your warranty claim, start by visiting the ZAGG customer support website. You can access it by entering the following URL into your web browser: zagg.safeware.com.
On the ZAGG warranty claim page, you will find an option to "Claim Status" Click on this button to proceed with checking the status of your warranty claim.
To access the status of your warranty claim, you will need to provide certain essential details. Typically, ZAGG will ask for your name, email address, and phone number. You need to provide at least 2 of the 3 details to locate the claim. Make sure to enter this information accurately to ensure a smooth process.
After providing the required information, submit your details by clicking on the appropriate button. The system will then process your request and retrieve the status of your warranty claim. You will be shown the current status, such as "Pending Review," "In Progress," "Approved," or "Completed."
If you have any specific questions or require further assistance regarding your warranty claim, it is advisable to reach out to ZAGG's customer service. They will be able to provide you with detailed information and address any concerns you may have. You can find their contact details on the ZAGG customer support website.
In the case of ZAGG, a warranty card is not required to claim your warranty. By registering your product on ZAGG's official website and following the provided return instructions, you can easily initiate your warranty claim. Rest assured, ZAGG's customer support team is available to assist you with any queries or concerns you may have throughout the process.
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