The Most Seamless Warranty Management Software
Registration, claims, service, protection plans, and analytics no longer need separate tools. Dyrect connects the full warranty lifecycle, from registration to claim resolution and every service record in between.
Stop losing customers to marketplaces and offline retail. Dyrect collects first-party data at the point of registration so every buyer becomes a direct contact the team can reach, retain, and sell to again.
Omnichannel product registration through QR code, website, and automatic registration for Shopify orders.
Digital warranty card and self-serve customer portal
Trigger upsell offers at the exact moment a customer completes registration
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Claims arrive from every direction and service work expands with every unresolved request. Dyrect organizes claim intake, validation, assignment, and resolution so teams can handle service requests with clear ownership and complete visibility.
Serial number validation catches fraudulent and duplicate claims before they are processed.
Automatic ticket assignment with priority levels and real-time status tracking
Repair, replacement, shipment, dealer payment, and OEM chargeback tracking in one workflow
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Don't leave extended warranty revenue to third parties. Dyrect lets brands sell protection plans and extended coverage directly, at the moment customers are most likely to buy, right on the product page or after purchase.
Place protection plan offers on the product page, at checkout, and after purchase
Connect natively with Shopify and other ecommerce platforms
Manage plan activity and post-purchase service directly, so the experience stays connected, reliable, and fully in your control
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Know exactly where claims are coming from, which products fail most, how fast the team resolves tickets, and where revenue opportunities are being missed. All in one dashboard, updated in real time.
No first-party data. Slow claims processing. After-sales service that costs more than it earns.
These are not separate problems, they are the same broken post-sale operation hitting three different teams. Dyrect's warranty management software fixes the whole thing.
Every product sold through Amazon, offline retail, or a distributor is a customer your brand has no record of. No email, no phone number, no purchase history. Dyrect captures first-party data at the point of product registration so every buyer becomes a direct contact you own, regardless of where they purchased.
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Claims come in through email, WhatsApp, and phone calls. Each one gets logged manually, followed up individually, and resolved slowly. Dyrect replaces that with a structured system where every claim is validated against a serial number, assigned to the right person, tracked in real time, and closed without manual chasing.
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Every warranty claim your team resolves is an expense with no return. Dyrect turns each service interaction into a revenue touchpoint by surfacing extended warranty plans and upsell offers at the right moment, so the same operation that was draining margin starts generating it.
Learn moreNo add-ons, no third-party tools stitched together. Every feature needed to run a complete warranty operation comes built into Dyrect.
If you are driving business on marketplaces like amazon, you know it is not the most profitable business model.
If your brand can’t be reliant on offline distribution channels. The long supply chain keeps you away from your customers…
Replace paper cards with digital warranty records linked to the product and purchase details.
Check product authenticity and warranty eligibility before service activity moves ahead.
Set up registration fields, claim forms, and warranty rules for different products and categories.
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Give buyers a clear place to view product details, warranty status, and service activity.
The registration page, warranty portal, and customer communications all carry the brand's logo, colors, and tone.
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Keep claim ownership, notes, assignments, and service actions organized across internal teams.
Read more >"They have helped us a big way in implementing paperless warranty claims processing solutions for our brand. They have great technology, and the implementation & integration set up was really quick"
"Dyrect's warranty management software solution has been a game-changer in improving our registration by 30%, resulting in a 110% increase in customer engagement and participation of our Retail Customers."
"We were looking for a technically strong warranty claims management software solution, and Dryect certainly stood up to our requirements. It eased consumer interactions and automated the warranty claims process."
"Our after-sales support team loves Dyrect, & uses the software to manage all our warranties & customer communication. The best part is they provide a ready-to-use application for our customers to view their product warranties."
Dyrect is rated 5★ on the Shopify App Store. Three steps and your entire warranty operation is running automatically, no developer needed.
No ripping and replacing your existing stack. Dyrect's warranty management system connects with your ecommerce store, marketing tools, and support platform so data flows automatically where it needs to go.
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From the Dyrect Blog ➜
Learn the strategies about how to acquire new customers, increase LTV & reduce CAC.
AppleCare is the most profitable business unit. Learn how they went about doing & what you can implement in your business.
We bring brand warranties at one single place. Check your industry & competitor Warranty terms.
Explore our G2 badges, showcasing our commitment to exceptional service and customer satisfaction.
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Generating after-sales revenue is tough, and we understand that. We exactly bring the know-how.
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