SureBright is a product protection and warranty platform that lets ecommerce brands offer extended warranties, accidental damage protection, shipping protection and protection plans directly across the customer journey. The platform is built for merchants that want to increase customer confidence, add post-purchase revenue and provide smoother protection coverage after a product is sold.
SureBright supports Shopify, BigCommerce, WooCommerce and other ecommerce platforms through integrations and APIs. It manages key parts of the warranty program, including plan configuration, coverage options, customer support, claims handling, compliance and risk.
• Extended Warranties: Merchants can offer warranty coverage beyond the original manufacturer warranty.
• Accidental Damage Protection: Customers can protect eligible products against drops, spills, breaks and other accidental damage.
• Shipping Protection: Stores can offer protection for delivery-related issues during checkout and post-purchase flows.
• Claims Management: SureBright handles customer claims, support, compliance and warranty operations.
• Product Category Coverage: SureBright supports protection plans across 60+ product categories, including electronics, furniture, appliances, fitness, jewelry and more.